Support & Maintenance
 
BJSS pride themselves on their high-quality support services. Whether it's standard business hours support or full 24-hour support, response is always fast and efficient.

BJSS offer support for all systems they develop. In addition they also provide support for 3rd party developed systems and products. Examples include:

  • 24x7 Support for a BJSS developed system for a major London Exchange
  • Retail Banking - support of 3rd Party applications
    Product support for a major software house. BJSS provide all fixes & new releases
  • Support of a wide range of developments across multiple technologies

Clients use BJSS support to ensure the smooth operation of business critical systems worldwide.

Support services include:

  • Support Helpdesk (telephone & email notification)
  • Web-based call tracking facilities
  • SLAs tuned to customer requirements
  • 24 hour support available
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